language: Farsi: Native Speaker, English: Advanced level
I am a VoIP expert with 8 years' experience specially Asterisk and Elastix systems, knows AGI very well and has written many scripts and programs for intelligent Asterisk based IVR systems. E.g. Telebanking, Ask/Answer, predictive dialing and so on. Some Experiences:
· I wrote a book in English about ELASTIX with name "Elastix Easy"
· I am a Elastix Engineer Certified (ECE)
· I am a Elastix Instructor in IRAN, link
· Teaching Elastix and Asterisk in IRAN for 4 years
IRANARGHAM COMPANY, TEHRAN, IRAN
TELEBANKING PROJECT MANAGER
2008 – Present
Working as IVR Project manager in this company, Using asterisk open source ippbx to make IVR solutions like Telephone banking.
· SARMAYEH BANK: Telephone Banking Solution (with Asterisk + Java + AGI + PHP) .
· Operating and supporting Linux Redhat and Centos distribute editions.
· Operating and supporting Asterisk Open source telephony system.
· Programming on Asterisk open source telephony with JAVA language.
· Programming with PHP language and make web based user interface.
· Managing and supporting Web Services (intranet, internet, SSL Portal & Web mail).
· Researching and studying VOIP Technology and localization
· Working on VoIP security with TLS and SRTP.
· Programming ISO8583 bank interface structure by Java language.
· Cooperating bank internet system software implementation.
· Programming internet payment gateway project
· Management & Maintenance of software systems produced like telephone bank , question and answer at the contact center.
CYTCO, TEHRAN, IRAN
Working as VoIP Specialist and do many VoIP Project.
· PARSIAN BANK: CallCenter with 50 Agents
· IRANKHORDRO Co: Company International telephony with Verso(Clarent) Solution.
· PARSONLINE Co: Faxserver with Hylafax Program.
· And many other VoIP Project
· To install and assemble networks hardware, servers, wireless internet, switches, network cables, routers, firewalls, network cards, cabaling, and providing backup copies from all data
· Researching and studying voIP network based telephone software systems.
· Researching and studying VOIP Technology and localization.
· Developing call up price rate computation system by PHP programming language.
· Programming Asterisk open code phone system by Java language
· Designing and Programming fax server of Parsonline internet Services Co.
PROGRAMMING: JAVA(core), PHP, Shell Scripts
OS: Windows: 2000/2003/2008/XP/Vista/7/8
Linux/Unix based: CentOS/Redhat and Open Solaris
Networking: DNS, DHCP, Active Directory, VPN, Network Monitoring ,Systems, Clustering and HA (High availability), RADIUS, Routing protocols, IIS and Apache web ,servers, Designing Security, Implementing Security Policy, DMZ, QoS, WINS, Voice ,and Fax over Internet Protocol systems.
Rural Reclamation and Development Institute, Hamedan, IRAN – Date: 2004
Associate's Degree, in Software Computer Engineering
Qazvin Azad UNIVERSITY, Qazvin, IRAN – Date: 2008
Bachelor of Science, Major in Software Computer Engineering
ACM Certified: JAVA Core – Dtae:2010
MOJTAMA FANNI Certified: MCSE 2000 – Date:2002
Microsoft course series